1. Introduction

1. 1.1. These terms and conditions govern the purchase of OTT vouchers, and the use of OTT’s website, OTT’s services and OTT’s platform ("OTT4Me").
2. 1.2. OTT’s website can be accessed at www.ottvoucher.com ("the Website") and these terms and conditions apply to related mobi-sites and software applications which are all owned by OTT.
3. 1.3. These terms and conditions contain provisions which may limit the risk or liability of OTT or a third party, compel you to indemnify OTT, or create risk or liability for you. If there is any provision in these terms and conditions that you do not understand, it is your responsibility to ask OTT to explain it to you before you purchase an OTT voucher or use the Website.
4. 1.4. By using or registering a profile on the Website, by purchasing or redeeming an OTT voucher, or by using OTT’s services or OTT4Me, you represent that you have read, understood and agree to these terms and conditions to which you are bound.
5. 1.5. These terms and conditions are subject to change and updated versions of OTT’s terms and conditions are available on www.ottvoucher.com/terms-and-condiitons/ or on request via email or Whatsapp. OTT’s contact details are on the Website.
6. 1.6. OTT provides digital payment services. OTT is not a bank, financial services provider or a financial advisor. The contents of the Website are for information and marketing purposes only and must not be construed as financial advice.
7. 1.7. You are responsible for ensuring that all information provided to OTT when registering a profile or purchasing an OTT voucher is true and correct. OTT assumes that all information provided by you is correct and assumes no liability whatsoever as a result of incorrect or incomplete information provided.
8. 1.8. It is your responsibility to immediately notify OTT upon suspecting or becoming aware of any unauthorised access to or use of your profile or your username and password by third parties, and to take immediate steps to mitigate any resultant loss or harm.
9. 1.9. In certain circumstances OTT may be required by law to request documentation and information from you, for example, for verification purposes. OTT may in its sole discretion suspend or terminate the selling of vouchers to you or the redeeming of vouchers by you and your use of the Website until OTT is satisfied that the requested information or documentation has been provided.
10. 1.10. OTT vouchers can be purchased on the Website or at any one of our participating issuers and can be redeemed at any one of our participating stores. These third parties may have their own terms and conditions applicable to OTT vouchers and your relationship with them. It is your responsibility to familiarise yourself with those terms and conditions before making use of OTT’s services and products.

2. Exclusion Of Liability and Disclaimer

2. 2.1. By purchasing or redeeming OTT vouchers, registering an OTT4Me profile or using the Website, you assume all liability and hold OTT harmless and indemnify OTT against any liability whatsoever and howsoever arising, whether direct, indirect or contingent.
3. 2.2. The use of the Website is entirely at your own risk, and you assume all responsibility for any risk or loss resulting from use of the Website or reliance of any information on the Website. OTT disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website or any content therein unless provided by law.

3. OTT Vouchers

3. 3.1. OTT vouchers can only be redeemed in South Africa.
4. 3.2. OTT vouchers can be purchased in the following values: R5, R10, R20, R50, R100, R200, R500, R1000, R2000 or R5000. Further limitations on transactions using OTT vouchers may be imposed by OTT in its sole discretion.
5. 3.3. Unless required by law, OTT vouchers are not refundable, and OTT will not accept the return of its vouchers.
6. 3.4. Vouchers cannot be replaced if lost or stolen. OTT vouchers that are damaged or destroyed cannot be used.
7. 3.5. Once an OTT voucher is redeemed, that transaction cannot be cancelled or reversed by OTT.
8. 3.6. OTT vouchers expire after 3 years. If an OTT voucher expires, any remaining balance on that OTT voucher will not be redeemable.
9. 3.7. The redemption of OTT vouchers is dependent on third parties and OTT cannot be responsible for delays, interruptions or other events that prevent you from redeeming OTT vouchers.

4. Use of the Website

4. 4.1. By using the Website you warrant that you are 18 years or older and of full legal capacity.
5. 4.2. You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised OTT representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).
6. 4.3. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
7. 4.4. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised OTT representative.
8. 4.5. OTT gives no warranty that the Website is free of viruses, or that your system will not be corrupted, damaged, or affected by your use of the Website. Your access to and use of the Website is at your own risk.
9. 4.6. The Website may not always be available to you. There are many reasons for this such as technical problems, maintenance and other circumstances beyond our control. OTT is entitled to discontinue providing the Website or any part thereof to you.
10. 4.7. OTT may in its sole discretion terminate, suspend and modify the Website. You agree that OTT will not be liable to you if it chooses to suspend, modify or terminate this Website other than for processing OTT vouchers purchased by you prior to such time, to the extent possible.
11. 4.8. OTT may suspend or terminate your access to the Website if you fail to comply with your obligations under these terms and conditions or for the purposes of preventing fraud or where it suspects that you are abusing the Website.

5. Registration of a Profile on the Website

5. 5.1. To register a profile, you must:
6. 5.2. Be a natural person and at least 18 years of age;
7. 5.3. Hold a valid South African identity document; and
8. 5.4. Complete the profile registration.
9. 5.5. You may only register and use one profile, and OTT may suspend or terminate the use of your profile if it suspects that you have created multiple profiles.
10. 5.6. When registering a profile, you must provide a unique username and password and provide certain information and personal details to OTT. You will need to use your unique username and password to access your profile.
11. 5.7. You agree and warrant that your username and password shall:
12. 5.8. be used for personal use only; and
13. 5.9. not be disclosed by you to any third party.
14. 5.10. You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, OTT cannot be held liable for any transactions on your behalf.

6. Suspension and Termination of Services

6. 6.1. OTT processes payments in accordance with your instructions, subject to these terms and conditions and the law.
7. 6.2. OTT vouchers are not intended for re-sale or for any fraudulent, illegal or unlawful activity or purpose. If OTT suspects that your profile or an OTT voucher purchased by you is being or will be used for illegal or fraudulent purposes, OTT may in its sole discretion suspend, terminate or deactivate your use of the Website or any OTT voucher purchased by you.
8. 6.3. OTT may its sole discretion suspend, terminate or deactivate your profile or your use of OTT’s services if OTT suspects that your use of OTT vouchers or the Website is suspicious, unlawful, illegal or not in line with the intended purpose of OTT vouchers and OTT’s services.
9. 6.4. OTT is not obliged to enable transactions if there are not sufficient funds to enable that transaction.

7. Ownership and Copyright

7. 7.1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website ("Website Content") are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of OTT, its advertisers and/or sponsors and/or is licensed to OTT.
8. 7.2. You will not acquire any right, title or interest in or to the Website or the Website Content.
9. 7.3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these terms and conditions or otherwise provided for in law. Contact us to obtain permissions for the commercial use of any Website Content.
10. 7.4. Where any of the Website Content has been licensed to OTT or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time, and you agree to comply with such third party terms and conditions.

8. Linking to Third-Party Websites

8. 8.1. This Website may contain links or references to other websites ("Third Party Websites") which are outside of our control, including those of advertisers. These terms and conditions do not apply to those Third Party Websites and OTT is not responsible for the practices and/or privacy policies of those Third Party Websites or the "cookies" that those sites may use.
9. 8.2. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and OTT is not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

9. Competitions and Giveaways

9. 9.1. If you participate in one of OTT’s competitions or giveaways, you consent to OTT collecting personal data from you. This data will be collected and handled in accordance with OTT’s Privacy Policy.
10. 9.2. OTT’s competitions and giveaways are usually subject to further rules or terms and conditions, and it is your responsibility to read and understand those rules or terms and conditions before participating

10. Breach

10. 10.1. OTT may stop you from using the Website if you breach these terms and do not make it right within 5 days after OTT has asked you to.
11. 10.2. OTT may end its relationship with you and stop you from using the Website by giving you written notice. However, OTT does not have to give you notice and may terminate or suspend your use of the Website if we suspect that your profile is being used wrongfully or illegally or if OTT must for legal reasons.

11. Privacy Policy

11. 11.1. OTT takes the protection of your personal information and privacy seriously. OTT will only collect, use, store, and disclose your personal information in accordance with the Protection of Personal Information Act 4 of 2013 and OTT’s Privacy Notice, which is available on the Website.
12. 11.2. You acknowledge and agree to the terms of our Privacy Notice, which is incorporated into and forms part of these terms and conditions.
13. 11.3. OTT’s Privacy Notice sets out how we collect, use, store, and disclose your personal information, including but not limited to: Your name, address, and contact information; and Your transaction history with us.
14. 11.4. For example, OTT may use your personal information to provide you with the services you have requested. OTT may also use your personal information for our legitimate business purposes, such as improving our services, preventing fraud, and complying with legal obligations.
15. 11.5. OTT treats all personal information received from you as strictly confidential. OTT will take appropriate, reasonable technical and organisational measures to safeguard the personal information in its

12. General

12. 12.1. Each provision of these terms and conditions are severable from the other provisions. Should any provision be or become invalid or unenforceable for any reason the remaining provisions shall nevertheless remain binding and continue to be of full force and effect.
13. 12.2. Should a discrepancy exist between any clause in these terms and conditions and any other terms or agreement that we may have with you, the relevant clause(s) in these terms and conditions shall prevail.
14. 12.3. OTT will not be bound by any representation not recorded in these terms and conditions which are the sole record of OTT’s services offered to you.
15. 12.4. By using the Website or by purchasing or redeeming an OTT voucher, you consent to receiving direct marketing communications in respect of OTT-related goods and services.

Contact

For any queries, kindly contact OTT on or send an email with your query to .